At CypherMatha (“we,” “our,” or “us”), we are committed to safeguarding your privacy and ensuring that your personal information is handled with the utmost care and in compliance with applicable privacy laws and regulations. This Privacy Policy outlines how we collect, use, and protect your information, and explains your rights in relation to your data.

By accessing or using our services, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree with our practices, please do not use our services.

1. Information We Collect

We collect various types of information to provide and improve our services:

A. Personal Information

• Name, email address, phone number

• Job title, company name, billing details

• Account login details once consent is obtained (e.g., username and password)

B. Technical and Usage Information

• IP address, browser type, operating system

• Device identifiers and usage activity

• Information collected via cookies and similar technologies

C. Sensitive Information

In the course of providing cybersecurity services, we may collect:

• Security logs

• Network activity data

• Threat or incident reports

We handle sensitive data with enhanced safeguards to ensure its confidentiality and integrity.

2. How We Use Your Information

We use the data we collect to:

• Deliver and manage our services

• Provide customer support and respond to inquiries

• Customize and improve our offerings

• Send service updates, security alerts, and newsletters

• Conduct internal analytics and service optimisation

• Comply with legal obligations and defend legal claims

You may opt out of receiving marketing emails at any time by clicking "unsubscribe" or contacting us directly.

3. Sharing and Disclosure of Information

We do not sell your personal data. We may share your data only in these cases:

• With Service Providers: Third parties who assist in operations (e.g., hosting, analytics, communications), under strict confidentiality agreements.

• Business Transfers: If we merge, sell, or transfer assets, your data may be part of that transaction.

• Legal Requirements: When required by law, court orders, or to respond to valid legal processes or enforce our rights.

4. Cookies and Tracking Technologies

We use cookies and similar tools to:

• Remember your preferences

• Analyze site traffic and performance

• Provide targeted content or ads

You can manage cookie settings via your browser. For more, see our [Cookie Policy] (if available).

5. Data Security

We implement strong technical and organizational measures such as:

• Encryption

• Firewalls

• Secure authentication protocols

While we strive for industry-leading security, no method of transmission or storage is 100% secure.

6. International Data Transfers

As a global company with teams in Sydney (HQ), San Francisco, and Nepal, your data may be processed across different jurisdictions. We ensure adequate data protection standards and comply with international data transfer rules including GDPR where applicable.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access your personal information

• Request correction or deletion

• Object to processing or request restrictions

• Data portability

• Withdraw consent (where applicable)

• Opt out of marketing communications

To exercise these rights, please contact us at: [contact@cyphermatha.com]

8. Data Retention

We retain your information only as long as needed for the purposes outlined here or as required by law. Once no longer needed, data is securely deleted or anonymized.

9. Children’s Privacy

Our services are not intended for children under 13 years old. We do not knowingly collect personal data from minors. If we learn that we have, we will delete it promptly.

10. Third-Party Websites

Our website may contain links to external sites. We are not responsible for their content or privacy practices. Please review their policies before submitting personal information.

11. Changes to This Policy

We may revise this Privacy Policy periodically. When we do, we’ll update the Effective Date above and post the new version on our website. We encourage you to review it regularly.

12. Contact Us

If you have any questions, concerns, or requests regarding your data, please contact us:

CypherMatha
Email: [contact@cyphermatha.com]
Phone: [+612 9055 9525]